The National Participation Council (CNP) notes that the legislation on the implementation of the ‘one-stop shop’ principle in the entrepreneurial activity is not in accordance with the modern approach to such a method. The issue was developed by Elena Terzi, public policy consultant at the CNP, in a news conference at IPN.
The agenda of the September 18 meeting of the Government includes the approval of the list of authorizations, licenses and certificates for which the issuing authorities are obliged to institute the one-stop shop. “It is seven years of the adoption of the EU directive that introduces the notion of one-stop shop and two years of the passing in Moldova of a law on the implementation of the ‘one-stop shop’ principle, but there is yet no extended system of such shops. The entrepreneurs do not know this system well as it is not widely used,” said Elena Terzi.
According to her, the one-stop shop in the EU is intended to perform several tasks: provide public services; ensure access to e-Government instruments and information. In Moldova there are a number of initiatives aimed at reducing the administrative burden, improving the system’s transparency and access to information and furnishing foreign investors with information, but they are not adjusted to the regulatory framework on the one-stop shops.
The CNP recommends the Government to standardize the conception of one-stop shop, to extend this practice to all the authorizations, licenses and certificates and to make the Regulatory Impact Assessment for these documents obligatory. The process of setting up one-stop shops must be stepped up and synchronized with other related initiatives. A zero tolerance approach to authorizing documents must exist outside the conception of one-stop shop so as to make these shops a known, used and appreciated instrument among businesses.
